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Getting Started with WebPal

Learn the basics of WebPal, from your first login to understanding the interface and managing your account settings.

Version 4.0 Last Updated: May 2026 WebPal 4.2+

What is WebPal?

WebPal is a cloud-based enterprise platform that combines three capabilities in a single system:

  1. Document Management (DM) — Securely store, organise, version, and share any type of file with granular access controls and a full audit trail.
  2. Content Management System (CMS) — Manage and publish one or more websites directly from the same environment where your documents live, with built-in link management between documents and web pages.
  3. AI Flow Platform — An integrated AI assistant and agentic automation layer that can work with your documents, answer questions, trigger actions based on events, and automate repetitive workflows.

WebPal is deployed on your organisation's own infrastructure or in a private cloud, ensuring that your data residency, security, and retention requirements are met.

First Login

Accessing WebPal

Navigate to your WebPal server in a web browser:

https://YOURSERVER.webpal.net

Your server address will be provided by your WebPal administrator. If your organisation uses a custom domain, you may have a different URL.

Logging In

  1. Enter your username or email address in the login field.
  2. Enter your password.
  3. If Remember Me is available and shown, you can check it to stay signed in across browser sessions.
  4. Click Sign In.
Forgot your password?
Click the Forgot Password link on the login page. Enter your email address and a reset link will be sent to you — provided your account has an email address on file.
First-time users
First-time users receive login credentials via email from their administrator. If you have not received your credentials, contact your WebPal administrator.

Two-Factor Authentication (2FA)

If your administrator has enabled 2FA for your account:

  1. After entering your username and password, you will be prompted to enter a verification code.
  2. The code will be sent to your registered phone number via SMS or voice call.
  3. Enter the code within the allowed time window and click Verify.
  4. If you have verified this device before and selected "trust this device", you may not be prompted on subsequent logins.

The Dashboard

After logging in, you land on the Dashboard — the home page of WebPal.

Dashboard Layout

The interface uses a three-panel layout that is consistent across all sections:

Panel Purpose
Left panel Folder tree for navigating documents; can be collapsed
Centre panel Primary content area — file listings, editors, document tiles
Right panel Contextual details — properties, AI chat, previews

Recently Worked On

The dashboard centre panel shows tiles for items you have recently worked on — a mix of documents and AI chat contexts. Up to 8 tiles are displayed in a grid, with a table of recent activity below. Filter pills let you narrow the view by file type (Documents, Images, Spreadsheets, etc.).

The top navigation bar provides access to all major sections:

Section Purpose
Docs Document management — your files and folders
Apps Web content management — editing and publishing websites
Data Data management tools
Insights Analytics and reporting
Server Administration (visible to admins only)
Flow AI chat, agents, and automation workflows (visible to admins only)

The top-right corner shows your avatar. Clicking it opens a dropdown with:

  • Your name and email
  • Settings — profile and credential management
  • Dark / Light mode toggle
  • Sign Out

Docs Section

The Docs section is where you store and manage files. The left panel shows a tree of your folders and shared drives. Clicking a folder shows its contents in the centre panel. Clicking a file opens a preview or editor in the right panel.

Apps Section

The Apps section is where you manage website content. The left panel shows a tree of all the sites assigned to you. The centre panel shows the content tree for the selected site, and the right panel shows a preview.

Flow Section (AI — Admins Only)

The Flow section contains the AI platform. It is only visible to administrators. The left panel lists available AI agents. The centre panel shows agent details, history, and diagrams. The right panel hosts the AI chat interface.

Account Settings

Accessing Settings

Click your avatar in the top-right corner and select Settings.

Profile

In your profile settings you can update:

  • First and last name
  • Email address
  • Language preference (English, French, German, or other configured languages)
  • Timezone

Click Save after making changes.

Changing Your Password

From the Settings page, navigate to the Password section:

  1. Enter your current password.
  2. Enter your new password and confirm it.
  3. Click Update Password.

Password requirements may be configured by your administrator.

Credentials (for AI Tools)

Some AI tools require API keys for external services (for example, PipeDrive or GitHub). Navigate to Settings → Credentials to enter these keys. They are stored securely per-user and automatically used when you invoke tools that need them.

Groups

Your Settings page shows the groups you belong to. If you are an admin, you can edit group memberships from here.

Dark Mode and UI Preferences

WebPal supports both a light and dark visual theme. Toggle between them using the sun/moon icon in your avatar dropdown. Your preference is saved and applied automatically on subsequent visits.

Keyboard Shortcuts

Shortcut Action
Ctrl+Up / Ctrl+Down Navigate through previous AI chat messages you have sent
Ctrl+V Paste files or images to upload (in Documents, chat input, and editors)
Ctrl+S Save the current document in the editor
Ctrl+Z Undo the last action in the editor

Supported Browsers

WebPal works best in modern browsers:

  • Google Chrome (recommended)
  • Mozilla Firefox
  • Microsoft Edge
  • Safari (macOS / iOS)

Internet Explorer is not supported.

Getting Help

If you need assistance with WebPal:

  • Press Ctrl+P in the application to see available actions.
  • Contact your WebPal administrator for access issues or account problems.
  • Refer to the other sections of this guide for feature-specific help.

Next Steps